职业描述：Office Equipment Operators (142)

At Work
People in this group work in government and the private sector including telephone and commercial printing companies, magazine publishers and typesetting firms.
Computer operators use computer equipment to produce reports, monitor the operation of computer systems and networks, and schedule their use.
Data entry clerks type at keyboards and data entry consoles to input data on diskettes, disks and tapes, and maintain libraries of these items.
Typesetters operate keyboards to enter copy into typesetting systems or use typesetting output equipment to produce text ready to print.
Desktop publishing operators use desktop publishing software and equipment to design, lay out and produce camera-ready copy.
Mark-up persons mark copy with computer codes and instructions before typesetting.
Telephone operators use computerized and conventional telephone systems to advance and assist customers' phone calls.
Telephone service observers develop and give telephone operator training courses and monitor the work of telephone operators.

Education, Training and Experience
People in this group must complete some high school or have a high school diploma. Many recent entrants in these occupations have a community college or trade/vocational diploma.

Typesetters and desktop publishing operators must have a high school diploma and usually require a college program in graphic arts or other training in typography, computer typesetting or desktop publishing.
Typesetters require typing or data entry experience.
Mark-up persons usually have a high school diploma.
Telephone operators receive on-the-job training.
Telephone service observers must usually have experience as telephone operators.
With experience, people in this group may progress to supervisory positions.

About these Occupations
102,000 persons worked in these occupations in 1996, down 12.7% from 1986. Over the same period, employment in all occupations grew by 13.1%.

56% of office equipment operators are data entry clerks, and 25% are computer operators.
16% of office equipment operators work part-time, compared to an average of 19% for all occupations. The proportion of part-time workers has increased significantly in these occupations over the last 10 years.
6% of office equipment operators are self-employed, well below the average of 16% for all occupations.
64% of office equipment operators are women, well above the average of 45% for all occupations.
The unemployment rate in these occupations averaged 6.3% from 1994 to 1996, compared to an average of 6.7% for all occupations.
Average earnings of year-round, full-time workers in these occupations in 1995 were $30,800, compared to an average of $35,700 for all occupations.
Person 15 to 29 years old make up a large proportion of new hires in these occupations, indicating that these are often entry-level positions.
Employment in these occupations is not very sensitive to overall economic conditions and not seasonal.

Full-Time Earnings

1995 Full-Time Earnings*
$45,500 Highest
$30,800 Average
$18,000 Lowest

* Full-time earnings of the highest 10%, the average and the lowest 10% of workers. $35,700 is the average for all occupations.

Looking to the Year 2001
Current labour market conditions for new entrants in these occupations are poor. Labour market conditions for new entrants will remain poor through 2001.

Restructuring of office work, made possible by new computer technologies, has had an unfavourable impact on employment in this group. Those who continue to be employed in these areas will probably require higher levels of computer skills than in the past.
Employment requirements in these occupations will fall through 2001, with decreases in a broad range of industries. There will be some growth in labour requirements in the business services and printing and publishing industries.